About Our Service
Can I order prints for friends and family?
Of course. Simply place the order and choose to have the pictures mailed to anyone that you would like during check-out.
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Ordering Prints
How do I order prints?
It is very easy and convenient to order prints online. To do so, follow these steps:
1. Select the Order Prints & Enlargements tab.
2. Choose where to find the photos to order. You have three options:
• From your online albums. These instructions use this option.
• From your PC or camera. You will need to transfer your photos to an album.
• From your cell phone. Follow the instructions to upload your photos.
3. Choose the album that holds the photos you wish to order.
4. Select the photos to order prints of by selecting the checkboxes under each image. If your album has multiple pages of images, you can order multiple prints from the same album by navigating to each page and selecting each image to order. Or, to order prints of all the images in an album, select the Select all photos in album checkbox at the top of the page.
5. When you have selected all the images you want prints of, press the Order Prints button at the top of the page.
6. Choose to have your prints shipped to you (or someone else), or picked up at one of our locations, and press Continue.
7. Select the product and quantity of prints for the entire order or for each image. Press Checkout.
8. Continue the checkout procedure as directed.
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When I order prints online, how long will it take to complete the order?
When your order is received by Werner's Photography, which generally occurs shortly after the order is placed, an e-mail message will be sent to you. This e-mail will read "Thanks for your order" and it includes all of the order information. You will receive another email when the order has been processed. In most cases, your order will be completed within one business day.
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Learning About Digital Images
Will the photos that I order online be as good quality as ordering the traditional way?
Yes. The images you see online are high-resolution files that can produce as good quality images as anything from traditional film cameras or ordering via a proof book. At times, the images on screen may look grainy, but the final product will look great.
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Which file types are acceptable?
This service supports the following file types:
• .jpg
• .tiff
• .bmp
• .gif
• .pcx
• .png
• .tga
Please note: Any image transferred to the site that is not one of the above formats will be automatically converted to a .jpg format. There is no limit to the file size for any image transferred to the site.
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Event Information
What if I forget my event password?
Simply click on “Contact us” above and send us an e-mail requesting a password. We will forward you the appropriate info. Immediately.
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